Flexible & Service-oriented Family Business!
Best Sewing Machines Company Limited is a family-run business based in Dar Es Salaam – Tanzania . We are proud to be one of the Eastern Africa leading suppliers of industrial sewing machines, as well as specialising in state-of-the-art fabric cutting,sewing and pressing equipment.
About us
We are a dedicated team of individuals who are incredibly passionate about what we do. Customer satisfaction is paramount to us and we do our utmost to ensure that the highest standards are maintained.
We always go the extra kilometre to make sure that our service and after-sales support is the best it can be. We always strive to deliver the best quality products and technical support to our customers’ sewing machines and all tailor’s accessories. As Authorized Agent for JACK TECHNOLOGY CO. LTD – World No:1 JACK sewing machines We supply a wide range of tailoring equipment which covers every aspect of textile sewing.
Why choose us
Best industrial sewing machine JACK brand on the market
Spare parts readily available
After sales service and support
Mission
Our mission is to provide good services to the customers, selling best quality sewing machines equipment and tailors accessories with affordable prices to any customer who stops in our store.
Vision
The company vision is to become a one-stop shop and try our best to do business more conveniently and efficiently within the country and neighbouring countries. Through this innovative way, we will be offering our suppliers a wide market and enable their product to fetch the most competitive prices.
Our processes
Here at Best Sewing Machines Co., Ltd is passionate about Industrial Sewing Machines and anything related to textile manufacturing. We know there are a lot of suppliers in this region that offer products similar to what we do, but we feel that when making an investment on equipment , buying cheap isn’t always the best option. Even buying auction websites or other retailers online can be a big no-no as you generally won’t be looked after in the after sales service and support.
Below is a short breakdown at why we are in this region’s favourite supplier for Industrial Sewing Machines and Textile Equipment by not only giving good service but solving your manufacturing problems and giving you the best solution available.
1
Initial proposal
We pride ourselves on our ability to provide creative solutions to our customers’ problems. Customers can approach us with any textile manufacturing-related issue and we will conduct research, come up with a solution and write up a proposal for some bespoke equipment.
2
Sales process
If a proposal is accepted by a customer, we then progress to the sales process. If our customers are unable to pay their balance upfront, we can offer a range of financial solutions to spread the cost of the bespoke equipment.
3
Installation/training
We are able to install any piece of bespoke equipment at our customers’ premises and we can offer full training on how to use the equipment correctly. If a customer is interested in installation and training, we will include a quote on the additional cost within the proposal.
4
After sales
If our customers experience any issues with their machines that require a technician, we can send a member of our team to rectify the situation. While our service charges apply here, we offer a level of after-care that other companies in our industry do not.
5
Technical support
As well as sending technicians to repair and service machinery, we can also provide technical support by phone or video call or email. Our friendly members of staff are on-hand to deal with any queries that our customers may have.
6
Spare parts
We supply a vast range of spare parts for all of the machines that we are able to supply. Most of these parts are available to order directly in our shop and If our customers can’t find what they’re looking for on our shop then we can order directly to the Jack Sewing Machines Factory in China. They can call or email or office and a member of our team will offer
assistance.